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Q: How long does delivery take?
A: For UK orders Royal Mail Tracked 24 service is used. Orders placed before midday Monday-Friday normally arrives next business day, tracked. Please see our delivery page for information on international orders.

Q: What is your returns policy?
A: You are entitled to return your product for refund or exchange within 30 days of receipt, as long as your item is unwashed or unused. For more information visit the Returns section of our website.

Q: Is Vizirider Washable?
A: Yes the LEDs lights are waterproof and washable in warm water below 30º. Please always remember to always disconnect battery before washing your garment.

Q: Is Vizirider waterproof?
A: Our items have a water repellent coating, which makes them water resistant, though not waterproof. Best to avoid heavy rain.

Q: On a Full charge how long does each of the three flash modes last?
A: Constant light: lasts up to 10 hours
Slow flash: lasts up to 14 hours
Fast flash: lasts up to 20 hours